CRCM Certified Regulatory Compliance Manager MCQ 5 — Questions and Answers
Question 1: Under the Children's Online Privacy Protection Act (COPPA), websites directed at children under what age must obtain verifiable parental consent before collecting personal information?
- 13 (Correct answer)
- 16
- 18
- 21
Correct answer: 13
COPPA requires operators of websites directed to children under 13 to obtain verifiable parental consent before collecting personal information from those children.
Question 2: When a consumer disputes the accuracy of information in their credit report under the Fair Credit Reporting Act (FCRA), the credit reporting agency (CRA) must complete its investigation within:
- 15 business days
- 30 days (with a possible 15-day extension) (Correct answer)
- 45 days
- 60 days
Correct answer: 30 days (with a possible 15-day extension)
The FCRA requires CRAs to investigate disputes within 30 days, extendable to 45 days if the consumer provides additional relevant information during the investigation.
Question 3: Which of the following actions would constitute a violation of the Unfair, Deceptive, or Abusive Acts or Practices (UDAAP) standard under Dodd-Frank?
- Charging a disclosed overdraft fee
- Misrepresenting the cost of add-on products to obtain consumer consent (Correct answer)
- Declining to approve a high-risk loan application
- Requiring documentation before extending credit
Correct answer: Misrepresenting the cost of add-on products to obtain consumer consent
Misrepresenting the cost or terms of add-on products to manipulate consumer decision-making is a deceptive act or practice prohibited by UDAAP.
Question 4: A customer opens a new account and provides identification. Under the Customer Identification Program (CIP) rules, the bank must verify the customer's identity:
- Within 30 days of account opening
- Before the account is opened
- Within a reasonable time before or after account opening (Correct answer)
- Only if the transaction exceeds $10,000
Correct answer: Within a reasonable time before or after account opening
CIP rules require identity verification within a reasonable time before or after account opening, allowing flexibility for low-risk situations while ensuring due diligence.
Question 5: The Dodd-Frank Wall Street Reform and Consumer Protection Act created the CFPB and granted it authority over:
- Only banks with assets over $10 billion
- All financial institutions regardless of size
- Nonbank financial companies offering consumer financial products or services, and large banks (Correct answer)
- Only federally chartered institutions
Correct answer: Nonbank financial companies offering consumer financial products or services, and large banks
The CFPB has supervisory authority over nonbank financial companies and depository institutions with over $10 billion in assets, while smaller banks are supervised by their prudential regulators.
Question 6: In a compliance risk assessment, 'inherent risk' is best defined as:
- The risk remaining after controls are applied
- The level of risk present before any mitigating controls are considered (Correct answer)
- Risk identified during a regulatory examination
- The risk associated with third-party vendors only
Correct answer: The level of risk present before any mitigating controls are considered
Inherent risk is the gross or raw level of risk that exists in a process or product before any controls, policies, or mitigating factors are taken into account.
Question 7: Under the Home Ownership and Equity Protection Act (HOEPA), a loan is classified as a 'high-cost mortgage' if it exceeds certain rate or fee thresholds. Which of the following is a consequence of HOEPA coverage?
- The loan becomes automatically void
- Additional disclosures and restrictions on loan terms are required (Correct answer)
- The borrower receives an automatic rate reduction
- The lender must file a special report with HUD
Correct answer: Additional disclosures and restrictions on loan terms are required
HOEPA-covered high-cost mortgages trigger mandatory additional disclosures, restrictions on certain loan terms (e.g., balloon payments, prepayment penalties), and enhanced borrower protections.
Under the Children's Online Privacy Protection Act (COPPA), websites directed at children under what age must obtain verifiable parental consent before collecting personal information?