CQIA Process Analysis & Improvement Techniques 4

Question 1

Which tool would a team use to systematically generate a large number of improvement ideas from multiple team members simultaneously?

Accepted Answer

Brainstorming

Answer

Brainstorming is a structured idea-generation technique designed to produce many ideas from a group quickly without initial criticism.

Question 2

A Kaizen event differs from a standard improvement project primarily because it:

Accepted Answer

Is a rapid, focused improvement activity completed in days

Answer

A Kaizen event (blitz) is an intensive, short-duration team effort — typically 3–5 days — to make rapid, targeted improvements.

Question 3

In a process capability study, a Cp of 1.33 indicates that:

Accepted Answer

The process spread fits within the specification limits with margin

Answer

A Cp of 1.33 means the specification width is 1.33 times the process spread (±4σ), providing comfortable margin within spec limits.

Question 4

Which of the following describes the purpose of a 'spaghetti diagram' in process analysis?

Accepted Answer

To trace the physical movement path of a product or person

Answer

A spaghetti diagram traces the actual physical path traveled by a product, person, or information, revealing unnecessary motion waste.

Question 5

A team is selecting among five potential improvement solutions. They rate each solution on feasibility, impact, and cost using a numerical scale. This technique is called:

Accepted Answer

Weighted criteria matrix (decision matrix)

Answer

A weighted criteria matrix scores each option against defined criteria with assigned weights, providing an objective basis for selection.

(CQIA) ASQ Certified Quality Improvement Associate Practice Test

(CQIA) ASQ Certified Quality Improvement Associate Practice Test

CQIA Process Analysis & Improvement Techniques 4