Supplier Management & Partnerships Flashcards
7 cards from real CQIA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Supplier Management & Partnerships flashcards as text
What is the purpose of a 'preferred supplier' program in quality management?
Answer: To identify and reward suppliers who consistently meet or exceed quality and performance standards
A preferred supplier program recognizes suppliers that consistently meet quality, delivery, and service standards, incentivizing performance and streamlining procurement.
What is the main purpose of incoming inspection in supplier quality management?
Answer: To verify that received materials meet specifications before they enter production
Incoming inspection verifies that purchased materials conform to required specifications before being accepted into inventory or production, preventing downstream defects.
What does a 'single-source' supplier strategy mean?
Answer: Sourcing a specific product or component from only one supplier
Single-source means intentionally choosing one supplier for a specific item, often to build a deep partnership and streamline quality and logistics.
How does Early Supplier Involvement (ESI) benefit quality improvement?
Answer: It brings supplier expertise into the design phase to prevent quality issues before they occur
ESI integrates suppliers during design and development, leveraging their manufacturing knowledge to identify and eliminate potential quality issues before production begins.
What is a Supplier Corrective Action Request (SCAR)?
Answer: A formal document requesting a supplier to investigate and correct a quality nonconformance
A SCAR formally notifies a supplier of a quality nonconformance and requires them to investigate root causes, implement corrective actions, and prevent recurrence.
What does 'total cost of ownership' (TCO) mean when selecting suppliers?
Answer: All costs associated with acquiring, using, and maintaining a supplier's products over time
TCO encompasses all costs beyond the purchase price, including inspection, rework, warranty, transportation, and relationship management costs, providing a complete picture of supplier value.
How does reducing the number of suppliers in a supply base generally affect quality?
Answer: It typically improves quality by enabling deeper partnerships and better oversight per supplier
A rationalized, smaller supplier base allows organizations to invest more deeply in each supplier relationship, improving communication, oversight, and quality outcomes.