Continuous Improvement Flashcards
7 cards from real CQIA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Continuous Improvement flashcards as text
Which of the eight wastes defined in Lean includes producing reports or data that nobody uses?
Answer: Overproduction
Overproduction includes making more of anything — parts, reports, or information — than is currently needed by the next process or customer.
In a fishbone (Ishikawa) diagram, the categories commonly used for manufacturing processes are often referred to as the '6 Ms.' Which of the following is NOT one of the 6 Ms?
Answer: Money
The 6 Ms are Man, Machine, Method, Material, Measurement, and Mother Nature (Environment); Money is not a standard category.
A team is selecting a continuous improvement project. Which criterion is MOST aligned with the CQIA approach to project selection?
Answer: The project should align with organizational strategic goals and have measurable impact
Effective project selection ties improvement efforts to strategic priorities and quantifiable outcomes, ensuring resources are focused where they matter most.
What does 'takt time' represent in a Lean production environment?
Answer: The available production time divided by customer demand rate
Takt time sets the pace of production to match customer demand, calculated as available work time divided by units required.
A team has completed a root cause analysis and identified the root cause of recurring defects. According to PDCA, what should they do NEXT?
Answer: Develop and plan a corrective action to address the root cause
After identifying the root cause (Plan phase analysis), the team should develop a corrective action plan before moving to the Do phase implementation.
Which of the following BEST describes 'benchmarking' as a continuous improvement tool?
Answer: Comparing processes and performance metrics to industry leaders or best practices
Benchmarking involves identifying organizations with superior performance in specific areas and studying their practices to establish improvement targets.
An organization implements 5S in its warehouse. Which '5S' step involves deciding what items belong in the work area and removing everything else?
Answer: Sort (Seiri)
Sort (Seiri) is the first step of 5S, requiring teams to evaluate all items and eliminate those that are unnecessary for current work.