Crisis Support Flashcards

Which of the following is an example of a SECONDARY crisis stressor that a peer support specialist should be prepared to address?

Answer: Financial problems, housing instability, or relationship conflicts that arise after an initial crisis

Secondary stressors are the practical and social problems that compound after an initial crisis event and can perpetuate or worsen the crisis if unaddressed.

After a peer has stabilized following a crisis, what is the peer support specialist's MOST important follow-up action?

Answer: Schedule a follow-up contact to check in, reinforce coping strategies, and connect to ongoing supports

Post-crisis follow-up is essential to reinforce gains, identify any recurrence of warning signs, and ensure connection to sustainable support.

A peer support specialist notices they feel emotionally numb and detached after repeated crisis interventions. This is MOST likely a sign of:

Answer: Burnout or compassion fatigue requiring self-care and supervision

Emotional numbness and detachment are hallmark signs of compassion fatigue or burnout, which must be addressed through self-care, supervision, and peer support.

Which of the following statements BEST describes the use of personal disclosure during a crisis intervention?

Answer: Personal disclosure should be brief, purposeful, and focused on instilling hope for the peer

In crisis settings, strategic and limited self-disclosure can normalize the peer's experience and instill hope, but should never shift focus away from the person in crisis.

What does the Collaborative Assessment and Management of Suicidality (CAMS) framework emphasize that aligns with the peer support role?

Answer: Collaborative problem-solving with the person at risk, treating them as the expert on their own experience

CAMS is grounded in collaboration, treating the person at risk as a partner in their own care — a principle that strongly aligns with peer support values.

When supporting a peer experiencing a psychiatric emergency involving psychosis, the peer support specialist should PRIMARILY:

Answer: Remain calm, use simple clear language, avoid confrontation, and stay with the peer until clinical help arrives

Remaining calm, using clear simple language, and avoiding confrontation de-escalates psychotic episodes until clinical support arrives.

In North Carolina's crisis system, what is the role of a Mobile Crisis Management (MCM) team in relation to peer support services?

Answer: MCM teams provide on-site clinical crisis response that can work alongside peer support specialists to address acute needs

North Carolina's MCM teams provide community-based clinical crisis response and can collaborate with peer support specialists to offer a more comprehensive response.