CPSA Process Flow and Automation 3

Question 1

In Pega, which mechanism allows a case to automatically be routed to a workbasket when no specific operator is available?

Accepted Answer

Work queue routing

Answer

Work queue routing assigns cases to a shared workbasket when no specific individual operator is targeted, enabling any qualified worker to claim it.

Question 2

Which Pega Constellation design system pattern allows a process to show or hide process steps dynamically based on case data?

Accepted Answer

Dynamic stage visibility

Answer

Dynamic stage visibility in Pega Constellation allows stages and steps to appear or be hidden based on evaluated case conditions.

Question 3

A Pega developer needs to ensure a specific approval step only runs when the claim amount exceeds $10,000. Which feature enables this?

Accepted Answer

Step condition (When rule)

Answer

A When rule used as a step condition allows Pega to evaluate logic and skip or include a process step based on case data.

Question 4

What is the result of setting a step's 'Run as' property to 'System' in a Pega automation?

Accepted Answer

The step runs with elevated system permissions without a user context

Answer

Setting 'Run as System' causes the automation to execute with system-level credentials rather than the logged-in user's context.

Question 5

In Pega, which flow shape is used to trigger another case type to start as a child case?

Accepted Answer

Create Work shape

Answer

The Create Work shape in a Pega flow spawns a new child case of a specified case type, linking it to the parent case.

(CPSA) Certified Pega System Architect Practice Test