CPS Quality Assurance & Improvement 2

Question 1

Which quality improvement tool uses a structured approach of Define, Measure, Analyze, Improve, and Control?

Accepted Answer

Six Sigma DMAIC

Answer

Six Sigma's DMAIC framework provides a data-driven methodology to improve existing processes by reducing defects and variation.

Question 2

A process capability index (Cpk) value of 1.33 indicates:

Accepted Answer

The process meets a 4-sigma quality level

Answer

A Cpk of 1.33 corresponds to a 4-sigma process, yielding approximately 6,210 defects per million opportunities.

Question 3

In quality management, a 'non-conformance' refers to:

Accepted Answer

Failure to meet a specified requirement

Answer

A non-conformance is any output or condition that fails to meet a defined requirement or specification.

Question 4

The primary purpose of a Quality Management System (QMS) is to:

Accepted Answer

Ensure consistent processes that meet customer and regulatory requirements

Answer

A QMS provides a framework of processes, procedures, and responsibilities to consistently deliver products and services that satisfy customers.

Question 5

Which statistical tool is used to determine if a process is in statistical control by plotting data over time?

Accepted Answer

Control chart

Answer

Control charts display process data over time against control limits, distinguishing between common cause and special cause variation.

(CPS) Certified Process Specialist Practice Test