CPS Professional Standards & Ethics 2

Question 1

A process specialist discovers that a recently implemented process change violates an industry regulation but reduces costs significantly. What is the ethically correct course of action?

Accepted Answer

Report the violation to management and recommend corrective action immediately

Answer

Regulatory compliance is a non-negotiable professional obligation, and specialists must report violations regardless of financial impact.

Question 2

Which principle best describes a process specialist's duty to avoid using confidential client process data for personal gain?

Accepted Answer

Confidentiality obligation

Answer

The confidentiality obligation prohibits using privileged information obtained through professional work for personal benefit.

Question 3

When presenting process improvement results to stakeholders, a CPS professional should ensure data is presented in a way that is:

Accepted Answer

Accurate, transparent, and free from misleading framing

Answer

Integrity in reporting requires that results be presented honestly and completely, without manipulation or selective omission.

Question 4

A CPS professional is asked to certify that a process meets quality standards when it clearly does not. The appropriate response is to:

Accepted Answer

Refuse to certify and document the deficiencies formally

Answer

False certification violates professional integrity; a specialist must refuse and formally document non-compliance.

Question 5

Which of the following scenarios best illustrates a conflict of interest for a process specialist?

Accepted Answer

Recommending a vendor in which the specialist holds undisclosed stock

Answer

Undisclosed financial interests in recommended vendors represent a textbook conflict of interest that must be disclosed.

(CPS) Certified Process Specialist Practice Test

(CPS) Certified Process Specialist Practice Test

CPS Professional Standards & Ethics 2