CPS Foundational Concepts & Principles 2

Question 1

Which principle states that a process should be designed so that its outputs consistently meet defined specifications without requiring 100% inspection?

Accepted Answer

Built-in quality principle

Answer

The built-in quality principle (also called 'quality at the source') ensures processes produce conforming outputs by design rather than relying on downstream inspection.

Question 2

A process with a Cp of 1.33 and a Cpk of 0.85 indicates which condition?

Accepted Answer

The process is capable but not centered on the target

Answer

A Cp > 1.33 indicates sufficient spread capability, but Cpk < 1.00 means the process mean is shifted away from the target, reducing effective capability.

Question 3

In process thinking, the concept of 'value stream' refers to:

Accepted Answer

All activities required to deliver a product or service from concept to customer

Answer

A value stream encompasses all activities — both value-adding and non-value-adding — from raw material or concept through delivery to the customer.

Question 4

Which of the following best describes a 'process owner'?

Accepted Answer

The person accountable for the end-to-end performance and continuous improvement of a process

Answer

A process owner holds accountability for the entire process lifecycle, from design through measurement and improvement, regardless of departmental boundaries.

Question 5

The 'hidden factory' concept in process management refers to:

Accepted Answer

Unplanned rework, inspection, and correction activities not reflected in standard process documentation

Answer

The hidden factory represents all the extra work — rework, sorting, re-inspection — done to fix defects, which consumes capacity but adds no customer value.

(CPS) Certified Process Specialist Practice Test

(CPS) Certified Process Specialist Practice Test

CPS Foundational Concepts & Principles 2