CPS CPS Program Overview and Eligibility 1 — Questions and Answers
Question 1: Who administers the CPS program in the USA?
- An independent association of photographers
- Canon USA, Inc. (Correct answer)
- The Professional Photographers of America (PPA)
- The US Chamber of Commerce
Correct answer: Canon USA, Inc.
The CPS program in the USA is administered directly by Canon USA, Inc. as a membership service for professional users.
Question 2: What is the primary purpose of the CPS program?
- To sell Canon products at discounted rates to all consumers
- To provide professional photographers and videographers with priority services and support for their Canon equipment (Correct answer)
- To certify Canon service technicians
- To offer Canon products on a rental subscription basis
Correct answer: To provide professional photographers and videographers with priority services and support for their Canon equipment
CPS exists to give professional photographers and videographers priority access to services, support, and equipment solutions to support their professional work.
Question 3: Is CPS membership available only to full-time working professionals?
- Only full-time professional photographers
- Anyone who owns qualifying professional Canon equipment and meets product requirements can apply (Correct answer)
- Only photographers with a verifiable income from photography
- Only photographers with 10+ years of experience
Correct answer: Anyone who owns qualifying professional Canon equipment and meets product requirements can apply
CPS membership is open to those who own qualifying professional Canon gear meeting the tier's minimum product count, though it is designed for professional use.
Question 4: Which of the following is NOT a benefit offered by CPS membership?
- Priority repair services
- Equipment loan program
- Free Canon camera upgrades (Correct answer)
- Technical support access
Correct answer: Free Canon camera upgrades
CPS does not provide free camera upgrades to members; benefits focus on services like repair priority, loans, event support, and technical assistance.
Question 5: Can CPS membership be cancelled before the annual term ends?
- No, all fees are non-refundable and membership cannot be cancelled early
- Yes, but refund policies vary — members should check Canon USA's current terms (Correct answer)
- Yes, with a full refund guaranteed
- Only if a hardware defect caused the need to cancel
Correct answer: Yes, but refund policies vary — members should check Canon USA's current terms
CPS membership cancellation and refund policies are subject to Canon USA's current terms, which members should review when signing up.
Question 6: What professional concern does CPS most directly address for photographers?
- Marketing and client acquisition
- Equipment downtime and service delays that could impact professional assignments (Correct answer)
- Tax filing for photography businesses
- Pricing strategies for photography services
Correct answer: Equipment downtime and service delays that could impact professional assignments
CPS directly addresses the professional concern of equipment failure and service delays by providing priority repairs, loan equipment, and rapid support to minimize downtime.
Who administers the CPS program in the USA?