Professional Standards & Ethics Flashcards
7 cards from real CPS practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Professional Standards & Ethics flashcards as text
A process specialist discovers that a recently implemented process change violates an industry regulation but reduces costs significantly. What is the ethically correct course of action?
Answer: Report the violation to management and recommend corrective action immediately
Regulatory compliance is a non-negotiable professional obligation, and specialists must report violations regardless of financial impact.
Which principle best describes a process specialist's duty to avoid using confidential client process data for personal gain?
Answer: Confidentiality obligation
The confidentiality obligation prohibits using privileged information obtained through professional work for personal benefit.
When presenting process improvement results to stakeholders, a CPS professional should ensure data is presented in a way that is:
Answer: Accurate, transparent, and free from misleading framing
Integrity in reporting requires that results be presented honestly and completely, without manipulation or selective omission.
A CPS professional is asked to certify that a process meets quality standards when it clearly does not. The appropriate response is to:
Answer: Refuse to certify and document the deficiencies formally
False certification violates professional integrity; a specialist must refuse and formally document non-compliance.
Which of the following scenarios best illustrates a conflict of interest for a process specialist?
Answer: Recommending a vendor in which the specialist holds undisclosed stock
Undisclosed financial interests in recommended vendors represent a textbook conflict of interest that must be disclosed.
Professional standards require that a CPS specialist maintain competency by:
Answer: Engaging in continuous education and staying current with industry developments
Continuous professional development is a core ethical obligation to ensure the quality and reliability of services provided.
If a process specialist becomes aware that a colleague is falsifying process performance data, the professional obligation is to:
Answer: Address it through appropriate reporting channels
Professional standards require reporting misconduct through established internal channels before escalating externally.