CPRE Human Resources 4

Question 1

A parks department supervisor notices an employee's performance has declined after a personal loss. What is the MOST appropriate first step?

Accepted Answer

Refer the employee to the Employee Assistance Program (EAP)

Answer

EAP referral is the appropriate first step as it provides confidential support while preserving the employment relationship.

Question 2

Under the Family and Medical Leave Act (FMLA), how many weeks of unpaid leave is an eligible employee entitled to in a 12-month period?

Accepted Answer

12 weeks

Answer

FMLA entitles eligible employees to up to 12 weeks of unpaid, job-protected leave per 12-month period.

Question 3

A parks and recreation agency wants to reduce turnover among seasonal staff. Which strategy is MOST effective for improving seasonal employee retention?

Accepted Answer

Implement a returning seasonal employee bonus and priority rehire program

Answer

Returning employee incentives and priority rehire create loyalty and reduce the cost of recruiting and training new seasonal staff each cycle.

Question 4

Which document legally defines the essential functions of a job and is critical during ADA accommodation assessments?

Accepted Answer

Job description

Answer

A well-written job description that identifies essential functions is the foundational document for ADA reasonable accommodation analysis.

Question 5

A recreation director must discipline an employee for insubordination. Which progressive discipline step typically follows a verbal warning?

Accepted Answer

Written warning

Answer

Progressive discipline typically follows the sequence: verbal warning, written warning, suspension, then termination.

CPRE - Certified Park and Recreation Executive Practice Test

CPRE - Certified Park and Recreation Executive Practice Test

CPRE Human Resources 4