CPRE Human Resources 4 — Questions and Answers
Question 1: A parks department supervisor notices an employee's performance has declined after a personal loss. What is the MOST appropriate first step?
- Initiate formal disciplinary procedures
- Refer the employee to the Employee Assistance Program (EAP) (Correct answer)
- Reassign the employee to a less demanding role permanently
- Document the decline and wait for improvement
Correct answer: Refer the employee to the Employee Assistance Program (EAP)
EAP referral is the appropriate first step as it provides confidential support while preserving the employment relationship.
Question 2: Under the Family and Medical Leave Act (FMLA), how many weeks of unpaid leave is an eligible employee entitled to in a 12-month period?
- 6 weeks
- 10 weeks
- 12 weeks (Correct answer)
- 16 weeks
Correct answer: 12 weeks
FMLA entitles eligible employees to up to 12 weeks of unpaid, job-protected leave per 12-month period.
Question 3: A parks and recreation agency wants to reduce turnover among seasonal staff. Which strategy is MOST effective for improving seasonal employee retention?
- Increase the number of seasonal positions offered each year
- Implement a returning seasonal employee bonus and priority rehire program (Correct answer)
- Convert all seasonal positions to part-time year-round status
- Reduce supervision requirements for experienced seasonal staff
Correct answer: Implement a returning seasonal employee bonus and priority rehire program
Returning employee incentives and priority rehire create loyalty and reduce the cost of recruiting and training new seasonal staff each cycle.
Question 4: Which document legally defines the essential functions of a job and is critical during ADA accommodation assessments?
- Organizational chart
- Performance appraisal form
- Job description (Correct answer)
- Employee handbook
Correct answer: Job description
A well-written job description that identifies essential functions is the foundational document for ADA reasonable accommodation analysis.
Question 5: A recreation director must discipline an employee for insubordination. Which progressive discipline step typically follows a verbal warning?
- Termination
- Suspension without pay
- Written warning (Correct answer)
- Demotion
Correct answer: Written warning
Progressive discipline typically follows the sequence: verbal warning, written warning, suspension, then termination.
Question 6: When conducting a structured interview for a lifeguard position, all candidates should be asked:
- The same set of job-related questions in the same order (Correct answer)
- Questions tailored to each candidate's resume
- Open-ended personal history questions to assess character
- Different scenario questions based on their experience level
Correct answer: The same set of job-related questions in the same order
Structured interviews use identical job-related questions for all candidates to ensure fairness and legal defensibility.
Question 7: Which federal law prohibits employment discrimination based on race, color, religion, sex, and national origin for employers with 15 or more employees?
- The Equal Pay Act
- Title VII of the Civil Rights Act of 1964 (Correct answer)
- The Age Discrimination in Employment Act
- Executive Order 11246
Correct answer: Title VII of the Civil Rights Act of 1964
Title VII of the Civil Rights Act of 1964 is the primary federal law prohibiting workplace discrimination on those five protected bases.
CPRE Human Resources 4
A parks department supervisor notices an employee's performance has declined after a personal loss.
What is the MOST appropriate first step?