CPP Process Modeling & Mapping 3

Question 1

Which metric captured in a process map indicates the total elapsed time from process start to completion, including wait times?

Accepted Answer

Lead time

Answer

Lead time is the total elapsed time from the moment a request is made until it is fulfilled, encompassing both active work and waiting periods.

Question 2

In EPC (Event-driven Process Chain) notation, which connector represents a situation where all preceding events must occur before the next function can begin?

Accepted Answer

AND-join

Answer

An AND-join connector in EPC requires all incoming branches to complete before the process continues, representing synchronization.

Question 3

A process map that shows the CURRENT state of operations—including inefficiencies—is called a:

Accepted Answer

As-is map

Answer

The as-is map documents how the process actually operates today, serving as the baseline for identifying improvement opportunities.

Question 4

Which technique overlays process flows with geographic or physical location data to identify transportation or movement waste?

Accepted Answer

Spaghetti diagram

Answer

A spaghetti diagram traces the physical path of people, materials, or information through a workspace to reveal excessive movement and layout inefficiencies.

Question 5

In BPMN 2.0, a 'collapsed sub-process' is depicted as:

Accepted Answer

A rounded rectangle with a plus sign marker

Answer

A collapsed sub-process in BPMN appears as a rounded rectangle with a '+' marker, indicating hidden internal detail that can be expanded.

(CPP) Certified Process Professional Practice Test

(CPP) Certified Process Professional Practice Test

CPP Process Modeling & Mapping 3