CPP Client Management & Freelance Business 2

Question 1

A client sends you a 50-page document but the contract specified 30 pages. What is the most professional first step?

Accepted Answer

Notify the client of the discrepancy and discuss a revised fee before proceeding

Answer

Alerting the client to scope creep and renegotiating terms before proceeding protects both parties and maintains professionalism.

Question 2

Which clause in a freelance proofreading contract protects you if a client publishes a document containing an error you did not catch?

Accepted Answer

Indemnification (limitation of liability) clause

Answer

A limitation of liability clause caps your financial exposure if a missed error causes the client harm after publication.

Question 3

A new client asks for a sample proofread before signing a contract. What is the standard professional practice?

Accepted Answer

Provide a free sample of up to 500 words to demonstrate your skills

Answer

Offering a short paid or unpaid sample (typically up to 500 words) is an accepted way to demonstrate competency without giving away extensive free labor.

Question 4

When should a freelance proofreader issue a kill fee?

Accepted Answer

When a client cancels a confirmed project after work has begun or been reserved

Answer

A kill fee compensates the proofreader for time reserved or work begun when a client cancels a confirmed project.

Question 5

A client insists on changes that contradict the agreed style guide. What should the proofreader do?

Accepted Answer

Implement the changes and add a stet note flagging the style deviation

Answer

Implementing the client's preference while noting the style deviation in a comment keeps the client informed and documents professional judgment.

(CPP) Certified Professional Proofreader Practice Test

(CPP) Certified Professional Proofreader Practice Test

CPP Client Management & Freelance Business 2