CPP CPP Program Sustainability & Continuous Improvement 1 — Questions and Answers
Question 1: Program sustainability in CPP is best defined as:
- Keeping a program running indefinitely regardless of its impact
- The capacity of a program to maintain its benefits and operations over time after initial funding ends (Correct answer)
- Reducing program scope to cut costs
- Transferring program management to volunteers only
Correct answer: The capacity of a program to maintain its benefits and operations over time after initial funding ends
Program sustainability refers to a program's ability to continue delivering benefits and operations beyond initial or external funding through diversified support.
Question 2: Which of the following is a key strategy for building program financial sustainability?
- Relying exclusively on a single government grant
- Diversifying revenue streams across multiple funding sources (Correct answer)
- Avoiding any earned income activities
- Maintaining a single major donor relationship
Correct answer: Diversifying revenue streams across multiple funding sources
Diversifying revenue streams reduces dependency on any single source and strengthens the program's long-term financial stability.
Question 3: Continuous improvement in program management refers to:
- Making large-scale program overhauls once every decade
- Implementing an ongoing cycle of data collection, analysis, learning, and program refinement (Correct answer)
- Maintaining the program exactly as originally designed
- Increasing program size without evaluating quality
Correct answer: Implementing an ongoing cycle of data collection, analysis, learning, and program refinement
Continuous improvement involves a recurring cycle of gathering data, analyzing results, learning, and making incremental adjustments to enhance program quality.
Question 4: The Plan-Do-Study-Act (PDSA) cycle is primarily used in program management to:
- Plan organizational restructuring
- Test and refine program changes through small-scale cycles of improvement (Correct answer)
- Conduct annual budget reviews
- Manage staff performance appraisals
Correct answer: Test and refine program changes through small-scale cycles of improvement
The PDSA cycle provides a structured framework for testing program changes on a small scale, studying results, and acting on learnings to drive improvement.
Question 5: Institutional knowledge transfer is important for program sustainability because:
- It reduces the need for any new staff hiring
- It ensures critical program knowledge is documented and shared, reducing vulnerability to staff turnover (Correct answer)
- It replaces the need for formal program documentation
- It is required by all licensing bodies for certified programs
Correct answer: It ensures critical program knowledge is documented and shared, reducing vulnerability to staff turnover
Documenting and transferring institutional knowledge protects program continuity by ensuring critical information is not lost when staff leave.
Question 6: Which of the following best supports a culture of continuous improvement within a program team?
- Punishing staff for program failures to deter future mistakes
- Encouraging learning from both successes and failures in a psychologically safe environment (Correct answer)
- Avoiding all changes to maintain program stability
- Restricting feedback channels to senior staff only
Correct answer: Encouraging learning from both successes and failures in a psychologically safe environment
A psychologically safe environment where staff can share learning from both successes and failures is essential for genuine continuous improvement.
CPP CPP Program Sustainability & Continuous Improvement 1
Program sustainability in CPP is best defined as: