CPM Shift Scheduling & Labor Relations 3

Question 1

During a union negotiation, management refuses to provide wage data that directly relates to proposed pay changes. This could constitute:

Accepted Answer

An unfair labor practice (failure to bargain in good faith)

Answer

Withholding relevant wage data during collective bargaining negotiations violates the duty to bargain in good faith under the NLRA, constituting an unfair labor practice.

Question 2

What scheduling metric measures the percentage of planned shifts that are actually fully staffed?

Accepted Answer

Shift coverage ratio

Answer

The shift coverage ratio indicates what percentage of planned shifts were fully staffed, helping managers identify chronic understaffing patterns and adjust workforce planning.

Question 3

A steward files a grievance claiming a supervisor violated the seniority provision when assigning overtime. At Step 1, the plant manager should:

Accepted Answer

Meet with the steward, investigate the facts, and issue a written response within the contractual timeframe

Answer

Step 1 of the grievance process requires management to meet with the union representative, investigate the claim, and provide a written response within the timeframe specified in the labor agreement.

Question 4

Night shift workers commonly experience higher rates of which health condition that plant managers should address through scheduling design?

Accepted Answer

Circadian rhythm disruption and associated sleep disorders

Answer

Circadian rhythm disruption from working against the body's natural sleep-wake cycle is the most significant health risk for night shift workers and should influence scheduling decisions.

Question 5

In a union environment, 'management rights' clauses in the contract typically allow management to:

Accepted Answer

Direct the workforce, schedule operations, and discipline employees within contractual limits

Answer

Management rights clauses preserve the employer's authority to direct and schedule work, hire, discipline, and otherwise operate the business, subject to explicit contract limitations.

(CPM) Certified Plant Manager Practice Test

(CPM) Certified Plant Manager Practice Test

CPM Shift Scheduling & Labor Relations 3