CPM Organizational Change Models 2

Question 1

In McKinsey's 7-S Framework, which element is considered the central connecting hub that aligns all other elements?

Accepted Answer

Shared Values

Answer

Shared Values (culture) sits at the center of the 7-S Framework and connects all other elements: Strategy, Structure, Systems, Staff, Skills, and Style.

Question 2

Kotter's 8-Step model places 'generating short-term wins' at which step?

Accepted Answer

Step 6

Answer

Generating short-term wins is Step 6 in Kotter's model, coming after building the guiding coalition, creating a vision, and removing obstacles.

Question 3

The ADKAR model was developed by which organization or author?

Accepted Answer

Prosci / Jeff Hiatt

Answer

ADKAR was developed by Jeff Hiatt, founder of Prosci, as an outcome-oriented individual change model.

Question 4

During Lewin's 'Refreezing' stage, a manager's primary responsibility is to:

Accepted Answer

Reinforce new behaviors and institutionalize them

Answer

Refreezing stabilizes the new state by reinforcing behaviors, updating policies, and embedding the change into culture and processes.

Question 5

Which change model explicitly incorporates 'individual transitions' as distinct from organizational change events?

Accepted Answer

Bridges' Transition Model

Answer

Bridges' Transition Model focuses on the psychological journey individuals experience (endings, neutral zone, new beginnings) rather than the external event of change.

(CPM) Certified Professional Manager Practice Test

(CPM) Certified Professional Manager Practice Test

CPM Organizational Change Models 2