CPM Organizational Behavior & Workplace Culture 5

Question 1

A company implements an open-door policy, flexible schedules, and employee resource groups. These initiatives primarily aim to improve which organizational dimension?

Accepted Answer

Inclusion and belonging

Answer

Inclusion initiatives like open-door policies and ERGs help employees feel valued, heard, and connected to the organization.

Question 2

In Tuckman's stages of group development, a team that is defining goals, establishing norms, and beginning to function effectively is in which stage?

Accepted Answer

Norming

Answer

In the Norming stage, team members resolve earlier conflicts, establish cohesion, and agree on roles and working norms.

Question 3

Which type of organizational justice refers to employees' perceptions of fairness in the procedures used to make decisions?

Accepted Answer

Procedural justice

Answer

Procedural justice focuses on the perceived fairness of the processes and criteria used to reach outcomes, not just the outcomes themselves.

Question 4

A manager who treats employees as whole persons with unique needs, and builds a supportive, family-like environment, is displaying which cultural orientation?

Accepted Answer

Clan culture orientation

Answer

Clan culture emphasizes cohesion, teamwork, employee development, and a nurturing, family-like internal environment.

Question 5

When two departments have conflicting goals that cause ongoing friction, managers should first attempt to resolve the conflict through:

Accepted Answer

Superordinate goals

Answer

Superordinate goals — shared objectives that both parties value and can only achieve together — redirect energy from conflict to collaboration.

(CPM) Certified People Manager Practice Test

(CPM) Certified People Manager Practice Test

CPM Organizational Behavior & Workplace Culture 5