CPM Organizational Behavior & Workplace Culture 2

Question 1

A manager notices that team members avoid disagreeing with the most senior person in the room, even when they have valid concerns. This pattern is best described as:

Accepted Answer

Authority bias

Answer

Authority bias occurs when people defer to those with perceived power or status, suppressing their own judgment.

Question 2

Which organizational culture type, per Cameron and Quinn's Competing Values Framework, prioritizes flexibility and external focus, emphasizing innovation and growth?

Accepted Answer

Adhocracy culture

Answer

Adhocracy culture values creativity, risk-taking, and adaptability, with an external orientation toward growth and change.

Question 3

An employee who performs well when working alone but contributes less in group projects may be experiencing:

Accepted Answer

Social loafing

Answer

Social loafing is the tendency to exert less effort when working in a group than when working individually.

Question 4

A company's unwritten rules about how employees should behave — often more influential than official policies — are known as:

Accepted Answer

Informal norms

Answer

Informal norms are unspoken behavioral expectations that shape day-to-day conduct, often more powerfully than written rules.

Question 5

When a manager uses punishment to decrease an undesirable behavior, this is an application of which reinforcement concept?

Accepted Answer

Punishment

Answer

Punishment involves applying an unpleasant consequence to reduce the frequency of an undesired behavior.

(CPM) Certified People Manager Practice Test

(CPM) Certified People Manager Practice Test

CPM Organizational Behavior & Workplace Culture 2