CPM Leadership Development & Team Building 3

Question 1

A manager's team is underperforming due to unclear roles. Which team-building intervention addresses this root cause?

Accepted Answer

Facilitate a role-clarification workshop using a RACI matrix

Answer

A RACI matrix clarifies who is Responsible, Accountable, Consulted, and Informed, directly resolving role ambiguity.

Question 2

Which leadership behavior has the greatest positive impact on team innovation?

Accepted Answer

Encouraging experimentation and tolerating calculated risk

Answer

Innovation flourishes when leaders create safety for experimentation and accept that some attempts will fail.

Question 3

During team meetings, one member consistently dominates the conversation. What should a people manager do?

Accepted Answer

Implement structured turn-taking and explicitly invite quieter members to contribute

Answer

Structured facilitation ensures all voices are heard without singling out or punishing any individual.

Question 4

What is the primary purpose of a '360-degree feedback' tool in leadership development?

Accepted Answer

To provide leaders with multi-source feedback on their behaviors from peers, direct reports, and managers

Answer

360-degree feedback collects holistic input from multiple stakeholders to help leaders identify blind spots and growth areas.

Question 5

A manager notices two high-performing employees competing destructively rather than collaborating. What is the best response?

Accepted Answer

Redefine success metrics to reward collaborative outcomes

Answer

Aligning incentives with collaboration changes behavior more sustainably than structural separation or promotion.

(CPM) Certified People Manager Practice Test