CPM Maintenance and Operations

Question 1

What is 'preventive maintenance' in property management?

Accepted Answer

Scheduled inspections and servicing to prevent equipment failures before they occur

Answer

Preventive maintenance involves regularly scheduled tasks—like HVAC filter changes and roof inspections—designed to prevent breakdowns and extend asset life.

Question 2

Which system in a commercial building is responsible for heating, cooling, and ventilation?

Accepted Answer

HVAC (Heating, Ventilation, and Air Conditioning)

Answer

The HVAC system controls indoor climate by providing heating, cooling, and fresh air circulation throughout the building.

Question 3

A work order system in property management primarily serves to:

Accepted Answer

Document, assign, and track maintenance requests from initiation to completion

Answer

A work order system creates a documented trail for each maintenance request, tracks assignment and status, and helps measure response times and costs.

Question 4

What is 'deferred maintenance'?

Accepted Answer

Needed repairs or maintenance that have been postponed, increasing future costs

Answer

Deferred maintenance is the accumulation of needed repairs that have been postponed, which typically leads to accelerated deterioration and higher future costs.

Question 5

What does 'OSHA' require regarding hazardous chemicals in the workplace, including maintenance operations?

Accepted Answer

Safety Data Sheets (SDS) must be maintained and employees trained on chemical hazards (HazCom standard)

Answer

OSHA's Hazard Communication (HazCom) standard requires employers to provide Safety Data Sheets and training so employees understand chemical hazards.

CPM - Certified Property Manager Practice Test

CPM - Certified Property Manager Practice Test

CPM Maintenance and Operations