CPM Maintenance and Operations

Question 1

What is 'preventive maintenance' in property management?

Accepted Answer

Scheduled inspections and servicing to prevent equipment failures before they occur

Answer

Repairs made after a system failure

Answer

Cosmetic upgrades to attract tenants

Answer

Emergency repairs during off-hours

Question 2

Which system in a commercial building is responsible for heating, cooling, and ventilation?

Accepted Answer

HVAC (Heating, Ventilation, and Air Conditioning)

Answer

Electrical distribution system

Answer

Fire suppression system

Answer

Plumbing system

Question 3

A work order system in property management primarily serves to:

Accepted Answer

Document, assign, and track maintenance requests from initiation to completion

Answer

Track tenant lease expirations

Answer

Schedule rent collection

Answer

Monitor market rent trends

Question 4

What is 'deferred maintenance'?

Accepted Answer

Needed repairs or maintenance that have been postponed, increasing future costs

Answer

Maintenance completed ahead of schedule

Answer

Maintenance covered by tenant's insurance

Answer

Routine janitorial services

Question 5

What does 'OSHA' require regarding hazardous chemicals in the workplace, including maintenance operations?

Accepted Answer

Safety Data Sheets (SDS) must be maintained and employees trained on chemical hazards (HazCom standard)

Answer

All chemicals must be stored off-site

Answer

Only licensed contractors may use chemicals

Answer

Chemicals must be approved by the EPA before use

Question 6

Which type of maintenance addresses unexpected breakdowns requiring immediate repair to restore essential services?

Accepted Answer

Emergency maintenance

Answer

Preventive maintenance

Answer

Corrective maintenance

Answer

Deferred maintenance