CPLP Certified Professional in Learning and Performance 2 — Questions and Answers
Question 1: Which evaluation approach measures the business impact of a training program by comparing performance metrics before and after implementation?
- Needs assessment
- Pre/post analysis (Correct answer)
- Smile sheets
- Job task analysis
Correct answer: Pre/post analysis
Pre/post analysis compares performance data collected before and after training to determine whether the program produced measurable business impact.
Question 2: A learning professional is designing a program for a culturally diverse workforce. Which ADDIE phase is MOST critical for identifying cultural considerations that could affect learning?
- Design
- Development
- Analysis (Correct answer)
- Evaluation
Correct answer: Analysis
The Analysis phase is where learner characteristics, including cultural backgrounds and language needs, are identified to inform all subsequent design decisions.
Question 3: What does 'transfer of learning' refer to in a workplace training context?
- Moving training records from one LMS to another
- Applying learned knowledge and skills on the job (Correct answer)
- Sharing course materials with colleagues
- Transferring training budget between departments
Correct answer: Applying learned knowledge and skills on the job
Transfer of learning refers to the degree to which learners apply the knowledge, skills, and attitudes gained in training to their actual job performance.
Question 4: In the CPLP framework, which domain focuses on helping employees identify and close skill gaps through structured activities?
- Managing Learning Programs
- Coaching
- Training Delivery
- Instructional Design (Correct answer)
Correct answer: Instructional Design
Instructional Design is the domain focused on creating systematic learning experiences that close identified performance or skill gaps.
Question 5: A facilitator notices that participants are disengaged during a virtual instructor-led session. What is the BEST immediate strategy?
- End the session early and reschedule
- Introduce a polling question or breakout activity (Correct answer)
- Increase the pace of content delivery
- Switch entirely to self-paced e-learning
Correct answer: Introduce a polling question or breakout activity
Introducing an interactive element such as a poll or breakout activity immediately re-engages learners by requiring their active participation.
Question 6: Which of the following BEST describes a 'performance gap'?
- The difference between two employees' salaries
- The gap between current and desired performance levels (Correct answer)
- The time delay between training completion and certification
- A metric measuring LMS system downtime
Correct answer: The gap between current and desired performance levels
A performance gap is the measurable difference between where performance currently stands and where the organization needs it to be.
Question 7: Spaced repetition in learning design is primarily used to:
- Break large groups into smaller cohorts
- Spread training budget evenly across quarters
- Reinforce retention by revisiting content at increasing intervals (Correct answer)
- Allocate equal time to each instructional objective
Correct answer: Reinforce retention by revisiting content at increasing intervals
Spaced repetition leverages the psychological spacing effect by revisiting information at strategically increasing intervals to strengthen long-term memory retention.
CPLP Certified Professional in Learning and Performance 2
Which evaluation approach measures the business impact of a training program by comparing performance metrics before and after implementation?