CPL Leadership Development & Team Management 3

Question 1

A program leader is onboarding a new team member who has high skill but low motivation. According to Situational Leadership, which style is most appropriate?

Accepted Answer

S3 – Supporting

Answer

S3 (Supporting) is appropriate for individuals with high competence but low confidence or commitment, focusing on encouragement.

Question 2

Which of the following BEST describes 'servant leadership' in a program context?

Accepted Answer

The leader focuses on removing barriers and supporting team members' success

Answer

Servant leadership, coined by Robert Greenleaf, centers on supporting and empowering others to do their best work.

Question 3

A program leader wants to build a high-trust team culture. Which behavior has the GREATEST impact on trust?

Accepted Answer

Consistently following through on commitments

Answer

Trust is most reliably built through consistent, reliable follow-through—doing what you say you will do.

Question 4

Which team development stage in Tuckman's model is characterized by open conflict and power struggles?

Accepted Answer

Storming

Answer

In the Storming stage, team members challenge each other and the leader as they compete for roles and negotiate norms.

Question 5

A CPL is leading a cross-functional team with members from different departments. The MOST effective way to align the team is to:

Accepted Answer

Establish a shared purpose and common goals at the outset

Answer

A unified shared purpose gives cross-functional teams a common direction that supersedes departmental loyalties.

(CPL) Certified Program Leader Practice Test

(CPL) Certified Program Leader Practice Test

CPL Leadership Development & Team Management 3