CPI Study Guide 2026
Everything you need to pass the CPI exam in one place: the exam format, every topic to study, real practice questions with explanations, flashcards, and full-length practice tests. Free, no sign-up needed.
📚 CPI Topics to Study (69)
✍️ Sample CPI Questions & Answers
1. A senior leader wants to create urgency for digital transformation. According to Kotter's 8-Step model, which action is MOST appropriate at Step 1?
Kotter's Step 1 (Create Urgency) requires presenting credible, compelling evidence that the organization must change or face serious consequences.
2. What is open innovation?
Open innovation involves leveraging external ideas and expertise, as well as allowing internal ideas to go to market through external channels. This collaborative approach extends beyond a company's internal R&D, fostering a broader ecosystem for generating, developing, and commercializing new solutions through partnerships.
3. What is the primary ethical obligation of a CPI professional when a conflict of interest arises during customer discovery & validation activities?
The primary ethical obligation when a conflict of interest arises in customer discovery & validation is to disclose it to all relevant parties and, if necessary, recuse from the decision. This maintains professional integrity and stakeholder trust.
4. What is a 'technology incubator' and how does it support commercialization?
Technology incubators provide early-stage companies with physical infrastructure, business mentoring, and connections to investors and customers, reducing failure rates during the commercialization valley of death.
5. The concept of 'exponential technology' in digital disruption refers to technologies that:
Exponential technologies like AI, genomics, and computing power improve on predictable curves that make previously impossible applications suddenly feasible and affordable.
6. In the context of customer discovery & validation, what role does continuous professional development play for CPI practitioners?
Continuous professional development is essential in customer discovery & validation because it ensures CPI practitioners remain current with evolving standards, technologies, and best practices, maintaining competency throughout their careers.