CPHRM Exam Flashcards
7 cards from real CPHRM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 CPHRM Exam flashcards as text
Which standard requires healthcare organizations to have a written patient rights policy?
Answer: The Joint Commission Patient Rights (RI) standards
The Joint Commission's Rights and Responsibilities of the Individual (RI) chapter requires hospitals to define and protect patient rights in written policy.
What is the statute of limitations in healthcare malpractice, and why does it matter to risk managers?
Answer: It sets the time window within which a lawsuit must be filed
The statute of limitations sets the deadline by which a plaintiff must file suit; understanding it helps risk managers assess exposure duration for open events.
A hospital negotiates a risk-sharing contract with a health plan where it accepts financial risk for patient outcomes. This is an example of:
Answer: Value-based care / shared risk contracting
Value-based contracts shift financial risk to providers based on quality metrics and patient outcomes, requiring robust clinical risk management.
Which document outlines how a patient's healthcare decisions should be made if they become incapacitated?
Answer: Advance directive
An advance directive (e.g., living will, healthcare proxy) documents a patient's wishes for care and designates a surrogate decision-maker if capacity is lost.
When evaluating an occurrence-based versus claims-made policy, what is the key advantage of an occurrence-based policy?
Answer: Both B and C
Occurrence-based policies cover any incident that occurred during the policy period regardless of when the claim is filed, eliminating the need to purchase tail coverage.
Under the Americans with Disabilities Act (ADA), a hospital must:
Answer: Provide reasonable accommodations to qualified employees with disabilities
The ADA requires employers, including hospitals, to provide reasonable accommodations to qualified individuals with disabilities unless doing so causes undue hardship.
A hospital's risk manager reviews loss runs and notices a spike in slip-and-fall claims in one unit. The best immediate risk control action is:
Answer: Conduct a focused environmental walkthrough and implement corrective measures
Targeted environmental inspections and corrective action address the hazard directly and are the appropriate risk control response to a localized claims spike.