CPHRM Healthcare Operations Risk Flashcards
6 cards from real CPHRM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 CPHRM Healthcare Operations Risk flashcards as text
Which operational area presents the highest risk of workplace violence in US hospitals according to OSHA data?
Answer: Emergency departments and psychiatric units
OSHA consistently identifies emergency departments and psychiatric units as the highest-risk areas for workplace violence in healthcare settings.
A healthcare risk manager wants to reduce slip-and-fall incidents among inpatients. Which intervention has the strongest evidence base?
Answer: Implementing a standardized fall risk assessment and prevention protocol
Standardized fall risk assessments combined with individualized prevention protocols are the most evidence-based approach to reducing inpatient falls.
Which of the following best describes the purpose of credentialing and privileging in reducing operational risk?
Answer: To verify that providers have the competence to perform specific procedures safely
Credentialing and privileging verify provider qualifications and competency, directly reducing the risk of harm from unqualified practitioners.
A hospital's risk manager is reviewing operational risks related to patient throughput. Prolonged emergency department boarding primarily increases the risk of:
Answer: Adverse clinical outcomes from delayed assessment and treatment
ED boarding delays timely assessment, monitoring, and intervention, increasing the risk of patient deterioration and adverse outcomes.
Which operational risk is most directly associated with the use of temporary or agency nursing staff?
Answer: Unfamiliarity with facility protocols leading to higher error rates
Agency staff may be unfamiliar with facility-specific protocols, equipment, and workflows, increasing the risk of errors compared to permanent staff.
A healthcare organization wants to benchmark its operational risk performance. Which data source is most appropriate for comparing patient safety metrics?
Answer: The Agency for Healthcare Research and Quality (AHRQ) national benchmarks
AHRQ provides validated national benchmarks for patient safety indicators and hospital-acquired conditions that risk managers use for performance comparison.