CPHQ Assessment 2

Question 1

A healthcare quality professional is selecting a tool to assess patient safety culture. Which instrument is MOST widely validated for this purpose in US hospitals?

Accepted Answer

AHRQ Hospital Survey on Patient Safety Culture (HSOPS)

Answer

HCAHPS survey

Answer

Press Ganey satisfaction survey

Answer

Picker Institute survey

Question 2

When conducting a health needs assessment for a community, which data source provides population-level mortality and morbidity statistics?

Accepted Answer

CDC WONDER database and vital statistics registries

Answer

Electronic health records from a single hospital

Answer

Patient satisfaction scores

Answer

Staff competency assessments

Question 3

A quality team wants to assess whether a new hand hygiene protocol is being followed. Which assessment approach directly measures compliance behavior?

Accepted Answer

Conducting secret shopper observations

Answer

Reviewing policy documents

Answer

Analyzing hand sanitizer purchase invoices

Answer

Surveying staff about their intentions

Question 4

In the CPHQ framework, 'gap analysis' during organizational assessment refers to:

Accepted Answer

Identifying the difference between current performance and desired standards

Answer

Measuring the time gap between care delivery steps

Answer

Analyzing communication gaps between departments

Answer

Calculating financial deficits in quality programs

Question 5

A CPHQ candidate is evaluating a risk assessment matrix. Which combination correctly characterizes risk level?

Accepted Answer

Severity and likelihood together determine risk priority

Answer

Frequency only determines risk level

Answer

Cost of mitigation determines risk level

Answer

Regulatory attention determines risk level

Question 6

Which statistical measure is MOST appropriate when assessing the central tendency of patient wait times that contain extreme outliers?

Accepted Answer

Median

Answer

Mean

Answer

Mode

Answer

Range

Question 7

A hospital is conducting an environmental assessment prior to launching a new quality initiative. Which tool would BEST identify internal strengths and external threats?

Accepted Answer

SWOT analysis

Answer

Run chart

Answer

Fishbone diagram

Answer

Pareto chart