Quality Leadership and Integration Flashcards
7 cards from real CPHQ practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Quality Leadership and Integration flashcards as text
A quality manager notices that staff in two units are completing the same quality audit tool differently. This is an example of which quality challenge?
Answer: Inter-rater reliability issue
Inter-rater reliability refers to the consistency of data collection across different observers using the same tool.
Which leadership theory emphasizes inspiring followers through vision, motivation, and modeling exemplary behavior?
Answer: Transformational Leadership
Transformational leadership motivates followers toward higher performance by inspiring a shared vision and role modeling desired behaviors.
An organization is using the IHI Breakthrough Series Collaborative model. What is the primary purpose of this model?
Answer: Rapidly spreading tested improvements across multiple organizations
The IHI Breakthrough Series enables rapid spread of evidence-based improvements across organizations through structured learning collaboratives.
A quality leader wants to assess whether a new hand hygiene policy is being followed. Which method provides the most reliable direct evidence?
Answer: Covert direct observation by trained observers
Covert direct observation by trained observers provides the most objective and unbiased measure of actual compliance behavior.
In quality management, which term describes the gap between best practices based on evidence and actual clinical practice?
Answer: Practice gap
A practice gap is the measurable difference between evidence-based best practices and the care actually delivered in a clinical setting.
Which of the following best describes the role of a quality improvement team sponsor?
Answer: Providing resources, removing barriers, and championing the project
A sponsor provides top-level support by securing resources, eliminating organizational barriers, and advocating for the project's importance.
An organization is implementing a new electronic health record (EHR). Quality leaders should prioritize which activity to prevent quality and safety risks during the transition?
Answer: Conducting a prospective risk assessment using FMEA
A Failure Mode and Effects Analysis (FMEA) prospectively identifies risks in the new workflow before implementation to prevent adverse events.