Patient and Family Engagement Flashcards
7 cards from real CPHQ practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Patient and Family Engagement flashcards as text
Which framework is most commonly used to guide patient and family engagement (PFE) initiatives in healthcare organizations?
Answer: The Institute for Patient- and Family-Centered Care (IPFCC) model
The IPFCC model defines four core concepts—dignity and respect, information sharing, participation, and collaboration—that serve as the foundational framework for patient- and family-centered care.
A Patient and Family Advisory Council (PFAC) is BEST described as:
Answer: A group of patients and families who partner with staff to improve care and services
A PFAC is a formal advisory body composed of current or past patients and their family members who collaborate with healthcare staff to improve policies, programs, and care delivery.
According to The Joint Commission, which element is a core requirement for patient and family engagement?
Answer: Informing patients of their rights and responsibilities upon admission
The Joint Commission requires organizations to inform patients of their rights and responsibilities, which is a fundamental element of patient and family engagement standards.
The 'teach-back' method is used in patient engagement primarily to:
Answer: Confirm patient comprehension of health information and instructions
The teach-back method asks patients to explain in their own words what they were told, confirming understanding and identifying gaps in communication.
Health literacy is BEST defined as:
Answer: The degree to which individuals can obtain, process, and understand basic health information to make appropriate decisions
Health literacy encompasses the capacity to find, understand, and use health information and services to make informed decisions about one's health.
Which of the following is a key strategy to engage patients from diverse cultural backgrounds in their care?
Answer: Using professional interpreter services and culturally adapted materials
Professional interpreter services and culturally adapted materials ensure equitable access to information and respect for cultural differences, supporting meaningful engagement.
Shared decision-making between patients and clinicians is characterized by:
Answer: A collaborative process where clinicians and patients discuss options, risks, and patient preferences to reach a joint decision
Shared decision-making integrates the best available clinical evidence with patient values and preferences, resulting in a mutually agreed-upon care plan.