Risk Management and Patient Advocacy Flashcards
6 cards from real CPHQ practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Risk Management and Patient Advocacy flashcards as text
Which federal law requires healthcare organizations to report adverse events involving medical devices?
Answer: Safe Medical Devices Act (SMDA)
The Safe Medical Devices Act requires healthcare facilities to report serious injuries or deaths related to medical devices to the FDA and the manufacturer.
Which of the following is an example of a systems-based approach to reducing medication errors?
Answer: Implementing barcode medication administration (BCMA)
BCMA is a systems-based technology intervention that verifies the right patient, drug, dose, route, and time before administration.
Patient advocacy programs in hospitals are required to address which of the following?
Answer: Patient complaints and grievances
CMS Conditions of Participation require hospitals to have a process for addressing patient complaints and grievances in a timely manner.
Which risk reduction strategy involves designing systems that make errors difficult to commit?
Answer: Forcing functions
Forcing functions are design constraints that make it physically impossible or very difficult to perform a step incorrectly.
A CPHQ professional reviewing a liability claim would focus most on which aspect?
Answer: Identifying systems failures contributing to the adverse event
A CPHQ professional analyzing a liability claim focuses on identifying systems failures that contributed to the event to prevent recurrence.
Which accreditation standard directly addresses the rights of patients to participate in their own care decisions?
Answer: Patient Rights (RI)
The Joint Commission's Rights and Responsibilities of the Individual (RI) chapter addresses patient rights to participate in care decisions.