Healthcare Quality Measurement and Benchmarking Flashcards
6 cards from real CPHQ practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Healthcare Quality Measurement and Benchmarking flashcards as text
Which type of measure assesses the result of care provided to a patient, such as mortality or readmission rates?
Answer: Outcome measure
Outcome measures capture the results of care, including patient health status, mortality, readmission, and complication rates.
Donabedian's model of quality assessment evaluates healthcare quality through which three dimensions?
Answer: Structure, Process, Outcome
Donabedian's foundational model evaluates quality through structure (resources), process (care delivery), and outcome (results of care).
Which national database is commonly used by U.S. hospitals to benchmark inpatient quality measures?
Answer: CMS Hospital Compare
CMS Hospital Compare (now Care Compare) provides publicly reported quality measures allowing hospitals to benchmark against national standards.
A hospital wants to compare its surgical infection rate to similar-sized hospitals. This process is called:
Answer: Benchmarking
Benchmarking is the process of comparing an organization's performance metrics to industry standards or best-performing peers.
Which measure type tracks whether recommended care steps were performed, such as aspirin given at arrival for AMI?
Answer: Process measure
Process measures track whether evidence-based care steps were performed, such as administering aspirin at arrival for acute MI patients.
The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) primarily measures:
Answer: Patient experience of care
HCAHPS is a standardized survey measuring patients' perspectives on their hospital experience, including communication and responsiveness.