CPHIMS CPHIMS Leadership and Strategic Planning 2 — Questions and Answers
Question 1: A hospital CIO is developing a 3-year IT strategic plan. Which framework best aligns IT goals with organizational mission?
- Balanced Scorecard (Correct answer)
- SWOT analysis only
- Gap analysis only
- PESTLE analysis only
Correct answer: Balanced Scorecard
The Balanced Scorecard aligns IT objectives with financial, customer, internal process, and learning perspectives tied to organizational mission.
Question 2: When conducting a stakeholder analysis for an EHR implementation, which group should be identified as having HIGH influence but LOW interest?
- Regulatory bodies (Correct answer)
- Frontline nurses
- IT staff
- Patients
Correct answer: Regulatory bodies
Regulatory bodies typically have high influence over compliance requirements but low day-to-day interest in operational details, placing them in the 'keep satisfied' quadrant.
Question 3: A health IT leader must choose between two competing projects with equal budgets. Which decision-making tool quantifies the financial return of each option?
- Return on Investment (ROI) analysis (Correct answer)
- RACI matrix
- Force field analysis
- Responsibility assignment matrix
Correct answer: Return on Investment (ROI) analysis
ROI analysis calculates net financial benefit relative to cost, enabling objective comparison of competing investments.
Question 4: Which leadership style is MOST appropriate when implementing a mandatory regulatory compliance system with a tight deadline?
- Directive/Authoritative (Correct answer)
- Laissez-faire
- Servant leadership
- Democratic
Correct answer: Directive/Authoritative
A directive style provides clear instructions and structured guidance needed when compliance deadlines leave little room for collaborative decision-making.
Question 5: A healthcare organization's IT strategic plan should be reviewed and updated at minimum how often?
- Annually (Correct answer)
- Every 5 years
- Only when technology changes
- Every 10 years
Correct answer: Annually
Annual reviews ensure the IT strategic plan remains aligned with evolving organizational goals, regulatory changes, and technology advancements.
Question 6: In IT governance, which committee is typically responsible for prioritizing and approving major health IT investments?
- IT Steering Committee (Correct answer)
- Quality Improvement Committee
- Medical Staff Committee
- Finance Audit Committee
Correct answer: IT Steering Committee
The IT Steering Committee brings together clinical, operational, and IT leaders to prioritize investments aligned with strategic objectives.
Question 7: A CPHIMS professional is asked to justify an infrastructure upgrade. Which document best communicates business value to executive leadership?
- Business case with cost-benefit analysis (Correct answer)
- Technical specification document
- Project charter only
- Risk register
Correct answer: Business case with cost-benefit analysis
A business case with cost-benefit analysis presents financial justification, strategic alignment, and risk considerations in terms executives can evaluate.
CPHIMS CPHIMS Leadership and Strategic Planning 2
A hospital CIO is developing a 3-year IT strategic plan.
Which framework best aligns IT goals with organizational mission?