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CPHIMS System Implementation and Support Flashcards

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  1. During a go-live cutover, the project team discovers that a critical interface between the EHR and pharmacy system is failing. What is the FIRST action the implementation lead should take?

    Answer: Activate the downtime procedures and notify clinical staff

    Activating downtime procedures protects patient safety while the technical issue is investigated.

  2. Which testing phase verifies that a newly implemented system performs acceptably under expected peak user loads?

    Answer: Performance/load testing

    Performance or load testing simulates peak concurrent users to validate system responsiveness under stress.

  3. A hospital is implementing a new CPOE system using a phased rollout approach. What is the PRIMARY advantage of this strategy?

    Answer: It allows issues to be identified and resolved before full deployment

    A phased rollout limits risk exposure and lets teams address problems in earlier phases before broader deployment.

  4. What document formally defines the criteria that must be met before a healthcare IT system transitions from testing to production?

    Answer: Go-live readiness checklist

    A go-live readiness checklist outlines specific pass/fail criteria that must be satisfied before production cutover.

  5. After go-live, users report that the clinical decision support alerts are firing too frequently, causing alert fatigue. Which post-implementation activity should address this?

    Answer: Conduct a system optimization review to tune alert thresholds

    Post-implementation optimization reviews adjust configurations such as alert thresholds to improve usability and reduce fatigue.

  6. Which role is PRIMARILY responsible for validating that build configurations in a healthcare IT system match the approved workflow design specifications?

    Answer: Application analyst

    Application analysts build and validate system configurations against approved workflow and design documentation.

  7. A healthcare organization is selecting between a big-bang and a phased implementation approach. Which scenario BEST supports choosing a big-bang strategy?

    Answer: All departments share a single standardized workflow and the system is replacing a critically failing legacy system

    A big-bang approach is best when workflows are uniform and the urgency of replacing a failing system outweighs phased risk management.

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  1. himss.org — Test delivery, eligibility, fees, exam format, retake fee, time limit, score validity · verified Oct 2026
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