CPG Cheat Sheet 2026

The 30 highest-yield CPG facts, distilled from real exam questions. Print it, save it as a PDF, or study it here — free, no sign-up.

1. Why should electrical grooming equipment be checked regularly? → To prevent electrical accidents
2. Which of the following is NOT an acceptable reason to deny grooming services to a client? → The pet owner's race, religion, or national origin
3. What tool is best for removing loose undercoat in double-coated breeds? → Undercoat rake
4. In the context of CPG certification, what is the most important consideration when implementing bathing techniques & products? → Ensuring alignment with established standards, stakeholder needs, and best practices
5. A dog presents with a coat that appears dull, dry, and brittle. Which nutritional deficiency is most commonly associated with this coat condition? → Omega fatty acid deficiency
6. What is the best approach when handling an unhappy client? → Listen, apologize, and offer a solution
7. What should be done if a pet experiences stress during grooming? → Pause and let the pet calm down
8. Which restraint technique is recommended when grooming a small dog on a grooming table? → The groomer's forearm gently positioned along the dog's side while working
9. What term describes the stage when a double-coated dog releases its undercoat in large volumes, typically twice per year? → Blowing coat
10. What role does the groomer's tone of voice play in handling a nervous dog? → A calm, low, and steady tone helps reduce anxiety and build trust with the dog
11. Which grooming method is most appropriate for maintaining the proper texture of a wire coat? → Hand-stripping
12. Why is ventilation important in a grooming salon? → To maintain air quality and safety
13. What is the primary characteristic of a wire (harsh) coat found on breeds like Scottish Terriers? → Thick and coarse with a bristly feel
14. In the context of CPG certification, what is the most important consideration when implementing skin & coat conditions? → Ensuring alignment with established standards, stakeholder needs, and best practices
15. What technique helps prevent clipper lines when grooming? → Using smooth strokes with the grain
16. A dog with a 'corded' coat, such as a Puli, requires which specialized maintenance technique? → Separating cords regularly to prevent merging
17. Which of the following best reflects the CPG code of conduct regarding continuing education? → Groomers should pursue ongoing education to stay current with industry standards
18. A dog's coat has a 'cottony' texture instead of the breed-standard silky or harsh texture. What is a common cause of this coat change? → Improper clipping of a wire or double coat
19. Why is it important to sanitize grooming tools between clients? → To prevent cross-contamination
20. Which of the following is a sign that a dog is becoming overtired or overstimulated during a long groom? → Increased restlessness, panting, or refusal to stand still
21. What is the purpose of a grooming loop (noose) on a grooming arm? → To prevent the dog from jumping off the table and to aid in positioning
22. When a dog shows signs of extreme fear (trembling, tucked tail, whale eye), the best handling response is to: → Slow down, speak softly, and give the dog a moment to acclimate before continuing
23. How can groomers effectively promote their services? → Social media, referrals, and consistent service
24. Which statement best describes the professional standard for advertising grooming services? → All advertising must be truthful and not mislead clients about services or qualifications
25. Which of the following breeds has a single-layer coat without an undercoat? → Maltese
26. Why is punctuality important for groomers? → To respect client time and stay on schedule
27. Why is it important to understand the anatomy of a dog's ear during grooming? → To avoid causing injury or infection
28. When grooming a dog with a drop coat (such as a Shih Tzu), what is the correct direction to brush? → Use a line brushing technique from skin outward
29. Which organization administers the Certified Professional Groomer (CPG) certification in the United States? → National Dog Groomers Association of America (NDGAA)
30. In the context of CPG certification, what is the most important consideration when implementing customer consultation & retention? → Ensuring alignment with established standards, stakeholder needs, and best practices