CPCA Ethics & Confidentiality in Care Services 3

Question 1

You accidentally overhear a supervisor discussing another client's private health details. What should you do?

Accepted Answer

Keep the information confidential and do not repeat it

Answer

Accidentally overheard confidential information must be kept private; sharing it would violate that client's privacy rights.

Question 2

Which behavior demonstrates respect for a client's dignity during personal care?

Accepted Answer

Explaining each step of care and asking permission before proceeding

Answer

Explaining care steps and seeking permission before each action upholds the client's dignity and right to informed consent.

Question 3

A client gives you a signed note allowing you to share their health information with their neighbor. What should you do?

Accepted Answer

Verify the authorization with your supervisor before sharing any information

Answer

Even with a signed note, authorization for sharing PHI should be verified through your supervisor or agency policy to ensure it meets legal requirements.

Question 4

Which scenario best illustrates the ethical principle of non-maleficence for a personal care aide?

Accepted Answer

Refusing to perform a task that exceeds your training and could harm the client

Answer

Non-maleficence means 'do no harm'; refusing tasks outside your scope of practice prevents potential injury to the client.

Question 5

A client discloses they are thinking about ending their life. What is your immediate obligation?

Accepted Answer

Report it immediately to your supervisor as a safety emergency

Answer

Suicidal ideation is a safety emergency that must be reported to a supervisor immediately; confidentiality does not protect information about imminent harm.

(CPCA) Certified Personal Care Aide Practice Test

(CPCA) Certified Personal Care Aide Practice Test

CPCA Ethics & Confidentiality in Care Services 3