Ethics & Confidentiality in Care Services Flashcards
7 cards from real CPCA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Ethics & Confidentiality in Care Services flashcards as text
You accidentally overhear a supervisor discussing another client's private health details. What should you do?
Answer: Keep the information confidential and do not repeat it
Accidentally overheard confidential information must be kept private; sharing it would violate that client's privacy rights.
Which behavior demonstrates respect for a client's dignity during personal care?
Answer: Explaining each step of care and asking permission before proceeding
Explaining care steps and seeking permission before each action upholds the client's dignity and right to informed consent.
A client gives you a signed note allowing you to share their health information with their neighbor. What should you do?
Answer: Verify the authorization with your supervisor before sharing any information
Even with a signed note, authorization for sharing PHI should be verified through your supervisor or agency policy to ensure it meets legal requirements.
Which scenario best illustrates the ethical principle of non-maleficence for a personal care aide?
Answer: Refusing to perform a task that exceeds your training and could harm the client
Non-maleficence means 'do no harm'; refusing tasks outside your scope of practice prevents potential injury to the client.
A client discloses they are thinking about ending their life. What is your immediate obligation?
Answer: Report it immediately to your supervisor as a safety emergency
Suicidal ideation is a safety emergency that must be reported to a supervisor immediately; confidentiality does not protect information about imminent harm.
What does 'scope of practice' mean for a personal care aide?
Answer: The specific tasks you are legally trained and authorized to perform
Scope of practice defines the tasks a personal care aide is legally and professionally authorized to perform based on their training and certification.
A client asks you to witness their will and sign it. What should you do?
Answer: Decline and advise the client to contact a lawyer or notary
Witnessing legal documents like wills is outside a personal care aide's scope of practice and creates serious boundary and legal issues.
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