Ethics & Confidentiality in Care Services Flashcards
7 cards from real CPCA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Ethics & Confidentiality in Care Services flashcards as text
A client's adult child calls and asks you to reveal details about their parent's medical condition. What is the most appropriate response?
Answer: Politely decline and explain that you need the client's permission first
Client health information is confidential and may only be shared with others when the client has given explicit permission.
Which of the following best describes 'informed consent' in personal care aide services?
Answer: The client agrees to care after receiving a clear explanation of what will be done
Informed consent requires that the client understands and agrees to the proposed care before it is provided.
You observe that a coworker is accessing a client's personal file without a work-related reason. What should you do?
Answer: Report the behavior to your supervisor as a potential privacy violation
Unauthorized access to client records is a privacy violation and must be reported to a supervisor.
A client asks you to keep a secret about a bruise they say was caused by a family member. What is the correct action?
Answer: Report your observations to your supervisor per mandatory reporting requirements
Suspected abuse must be reported to a supervisor regardless of a client's request for secrecy, as mandatory reporting laws supersede confidentiality.
Which action by a personal care aide VIOLATES professional boundaries?
Answer: Borrowing money from a client because you are short on bills
Borrowing money from a client is a serious boundary violation that creates an inappropriate personal and financial entanglement.
Under HIPAA, which of the following is considered protected health information (PHI)?
Answer: A client's diagnosis and treatment history
HIPAA protects individually identifiable health information, including diagnoses, treatment details, and any data that links health status to a specific person.
A client with dementia becomes agitated and refuses care. Which ethical principle guides your response?
Answer: Autonomy — respect their refusal and consult your supervisor for guidance
Autonomy requires respecting a client's right to refuse care; when a person with dementia refuses, the supervisor or care team must be consulted for next steps.
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