CPC Communication Protocols & Coordination Skills 5

Question 1

Which scenario represents an appropriate use of the phrase 'SAY AGAIN' in ATC communication?

Accepted Answer

Asking a pilot to repeat a transmission that was unclear or not fully received

Answer

'SAY AGAIN' is standard phraseology requesting a full or partial repeat of a message that was unclear or not received.

Question 2

When a SIGMET is issued for severe icing along a busy arrival corridor, the controller's coordination responsibility includes:

Accepted Answer

Proactively advising all aircraft in affected airspace and coordinating reroutes with adjacent facilities

Answer

Controllers must proactively disseminate hazardous weather information and coordinate alternative routing to keep traffic safe.

Question 3

The 'closed loop' communication model in ATC refers to:

Accepted Answer

A process where the sender issues a message, the receiver reads it back, and the sender confirms accuracy

Answer

Closed loop communication — instruction, read-back, and confirmation — ensures both parties share the same understanding of a clearance.

Question 4

A controller discovers a potential runway incursion involving two aircraft. Beyond transmitting to the aircraft, the controller should ALSO:

Accepted Answer

Immediately notify the supervisor and coordinate with adjacent positions to protect the airspace

Answer

Runway incursions require simultaneous direct aircraft communication AND internal notification to manage broader safety implications.

Question 5

Which element is LEAST appropriate to include in a routine inter-sector coordination call?

Accepted Answer

Personal opinions about the pilot's flying skills

Answer

Inter-sector coordination calls must be professional, concise, and limited to operationally relevant information — personal commentary is never appropriate.

(CPC) Certified Professional Controller Practice Test

(CPC) Certified Professional Controller Practice Test

CPC Communication Protocols & Coordination Skills 5