CPC Relationship & Emotional Intelligence Coaching Flashcards

What is 'social awareness' as an EQ competency and how do coaches help clients develop it?

Answer: The ability to accurately perceive, understand, and empathize with others' emotions and organizational dynamics

Social awareness—including empathy, organizational awareness, and service orientation—helps clients read situations and people accurately, improving relational effectiveness.

What is 'co-dependency' and how might a life coach address it with a client?

Answer: An unhealthy relationship dynamic where one person excessively prioritizes another's needs at the expense of their own wellbeing

Coaches help co-dependent clients recognize the pattern, reclaim their own identity and needs, and develop healthier interdependence in relationships.

What is the 'drama triangle' (Karpman) and how is it applied in relationship and EQ coaching?

Answer: A model identifying three dysfunctional roles—Victim, Persecutor, Rescuer—that people cycle through in conflict

The Karpman Drama Triangle reveals how people unconsciously adopt victim, persecutor, or rescuer roles in conflict, perpetuating dysfunction; coaches help clients step into empowerment roles instead.

What is 'emotional flooding' and how does it impact a client's ability to engage in coaching?

Answer: An overwhelming surge of emotion that shuts down the thinking brain, making reflection and behavior change temporarily impossible

Emotional flooding activates the fight-flight-freeze response; coaches recognize it and help clients self-regulate before continuing to work on goals.

What is 'relational intelligence' in the context of life coaching?

Answer: The capacity to build, nurture, and repair relationships intentionally across different contexts and with diverse people

Relational intelligence encompasses awareness, empathy, communication, and repair skills that allow clients to cultivate fulfilling and effective relationships across personal and professional domains.

What does 'rupture and repair' mean in the context of coaching relationships and client relationship coaching?

Answer: The inevitable moments of disconnection in any relationship and the process of restoring trust and connection afterward

Research shows that relationships are strengthened not by avoiding conflict but by successfully repairing ruptures; coaches model this and help clients develop repair skills.