Coaching Techniques & Communication Skills Flashcards

In coaching, 'bottom-lining' is used when the coach:

Answer: Interrupts respectfully to ask the client to get to the core point

Bottom-lining invites a client who is rambling to cut to the essence of what they are trying to say.

A client expresses an emotion that seems inconsistent with their stated goal. A coach using 'meta-view' would:

Answer: Help the client zoom out and observe the pattern from a broader perspective

The meta-view technique invites the client to step back and observe their situation as if from a balcony, revealing patterns invisible up close.

Calibrated questions in coaching are best described as:

Answer: Open-ended questions that begin with 'How' or 'What' to invite deeper thinking

Calibrated questions are open-ended, typically starting with 'What' or 'How,' and are designed to draw out reflection rather than yes/no responses.

A coach who consistently pushes a client toward entrepreneurship because the coach values entrepreneurship is exhibiting:

Answer: Agenda-setting bias

Projecting the coach's own values onto the client's goals is a form of agenda-setting bias that violates the client-centered principle.

Which of the following is an example of an 'evocative question' in coaching?

Answer: 'Who do you want to be on the other side of this challenge?'

Evocative questions invite imagination and identity exploration, tapping into aspirational thinking rather than analytical recall.

The coaching competency of 'designing actions' specifically refers to:

Answer: Co-creating with the client experiments and practices that will move them toward their goals

Designing actions is a collaborative process where coach and client generate experiments that stretch the client while remaining within their commitment level.

When a client says 'I should exercise more,' a coach using clean language would most likely respond:

Answer: 'What does 'more' mean to you in this context?'

Clean language uses the client's exact words and asks minimally leading questions to explore their own meaning without coach interpretation.