CPAS CPAS Troubleshooting & System Maintenance

Question 1

If DICOM images are not routing to the correct PACS destination, what configuration element should be checked first?

Accepted Answer

AE Title (Application Entity Title) configuration on sending and receiving devices

Answer

Monitor color calibration profile

Answer

Hard drive free space percentage

Answer

Printer driver version

Question 2

What does a 'C-STORE failure' error in PACS typically indicate?

Accepted Answer

The destination DICOM device rejected or failed to store the transmitted image

Answer

A successful image transfer was completed

Answer

A completed PACS database backup

Answer

A successful DICOM query-retrieve operation

Question 3

When a diagnostic workstation displays images with incorrect window/level values, what is the most likely cause?

Accepted Answer

Incorrect DICOM presentation state or workstation display calibration settings

Answer

Faulty network cable between the modality and PACS

Answer

Low printer ink on the laser printer

Answer

An expired user account password

Question 4

Which log file type should a PACS administrator consult first when diagnosing failed DICOM image routing?

Accepted Answer

DICOM service and application logs on the sending or receiving system

Answer

Hospital email server logs

Answer

Building physical security access logs

Answer

Hospital billing system transaction logs

Question 5

If the PACS archive reports unexpectedly low free storage, what should the administrator investigate first?

Accepted Answer

Orphaned or duplicate studies, failed deletion jobs, or runaway log file growth

Answer

Workstation monitor resolution settings

Answer

User desktop background image files

Answer

Network switch firmware version

Question 6

What is the most common cause of slow image retrieval at a PACS diagnostic workstation?

Accepted Answer

Network congestion or insufficient bandwidth between the workstation and PACS server

Answer

Too many USB peripheral devices connected to the workstation

Answer

Workstation screen resolution set too high

Answer

An outdated keyboard or mouse driver