COM Operations Strategy & Planning 2

Question 1

Which strategic framework evaluates a company's Strengths, Weaknesses, Opportunities, and Threats to inform operations planning?

Accepted Answer

SWOT analysis

Answer

SWOT analysis helps operations managers align internal capabilities with external market conditions to shape strategic plans.

Question 2

A company decides to focus its operations on producing a narrow product line at the lowest possible cost. This is an example of which generic competitive strategy?

Accepted Answer

Cost leadership

Answer

Cost leadership strategy aims to achieve the lowest production costs across a broad market to undercut competitors on price.

Question 3

In operations strategy, 'order qualifiers' are best described as:

Accepted Answer

Minimum performance standards required to compete in a market

Answer

Order qualifiers are baseline criteria a company must meet just to be considered by customers, while order winners differentiate it from competitors.

Question 4

Which planning horizon is most appropriate for capacity expansion decisions involving new plant construction?

Accepted Answer

Long-term (1–5+ years)

Answer

Long-term planning covers major structural decisions like facility construction that require multi-year commitment and capital investment.

Question 5

An operations strategy that prioritizes delivery speed above all other competitive dimensions is best aligned with which customer value proposition?

Accepted Answer

Time-based competition

Answer

Time-based competition focuses on reducing lead times and increasing responsiveness as the primary source of competitive advantage.

(COM) Certified Operations Manager Practice Test

(COM) Certified Operations Manager Practice Test

COM Operations Strategy & Planning 2