COM Core Responsibilities 3

Question 1

An executive asks the office manager to handle travel arrangements for an international trip. Which factor should be prioritized FIRST?

Accepted Answer

Confirming passport validity, visa requirements, and company travel policy limits

Answer

Verifying travel documents and policy compliance prevents costly last-minute issues.

Question 2

Which type of filing system organizes records based on the sequence of letters in a name or title?

Accepted Answer

Alphabetic filing

Answer

Alphabetic filing arranges records in A-to-Z order by name or title.

Question 3

An office manager must prepare minutes from a board meeting. Which information is ESSENTIAL to include?

Accepted Answer

Decisions made, action items, and persons responsible

Answer

Minutes must capture official decisions, action items, and assigned responsibilities for accountability.

Question 4

When managing petty cash, which control is MOST important to maintain?

Accepted Answer

Requiring receipts for all disbursements and reconciling the fund regularly

Answer

Receipts and regular reconciliation ensure petty cash is used appropriately and balances are accurate.

Question 5

A staff member repeatedly arrives late, impacting team productivity. What is the appropriate first action for the office manager?

Accepted Answer

Document the incidents and hold a private coaching conversation referencing company policy

Answer

Documentation and a private coaching conversation follow progressive discipline principles and company policy.

(COM) Certified Office Manager Practice Test