COM COM Technology & Innovation Management 2

Question 1

What is the primary purpose of a Technology Roadmap in operations planning?

Accepted Answer

Align technology investments with business strategy over a defined time horizon

Answer

A technology roadmap outlines the planned evolution of technology capabilities over time, ensuring that investments align with strategic goals and are sequenced appropriately.

Question 2

In operations management, what does 'digital twin' technology allow managers to do?

Accepted Answer

Create a virtual replica of a physical process or asset to simulate and optimize performance

Answer

A digital twin is a virtual model of a physical process, product, or system that allows managers to simulate scenarios, test changes, and optimize performance without real-world risk.

Question 3

What does 'robotic process automation' (RPA) typically target in operations?

Accepted Answer

Repetitive, rule-based digital tasks like data entry and report generation

Answer

RPA software robots automate repetitive, structured digital processes such as data entry, invoice processing, and report generation, freeing staff for higher-value work.

Question 4

Which concept describes an organization's ability to rapidly adopt and scale new technologies to maintain competitive advantage?

Accepted Answer

Technology agility

Answer

Technology agility refers to an organization's capacity to quickly evaluate, adopt, and integrate emerging technologies to adapt to market changes and competitive pressures.

Question 5

How does big data analytics benefit operations managers in a US manufacturing environment?

Accepted Answer

Enables data-driven decisions by identifying patterns across large volumes of operational data

Answer

Big data analytics processes vast amounts of operational data to reveal trends, predict outcomes, and identify optimization opportunities that would be impossible to detect manually.

(COM) Certified Operations Manager Practice Test

(COM) Certified Operations Manager Practice Test

COM COM Technology & Innovation Management 2