A Cognizant project manager is pressured by a client to approve substandard work to meet a deadline. What is the most ethical response?
-
A
Approve it to maintain the client relationship and meet the deadline
-
B
Refuse to approve the work and clearly communicate quality standards to the client
-
C
Pass the decision to a junior team member to avoid responsibility
-
D
Approve it but document a disclaimer that the client forced the decision