COA COA Human Resources & Personnel Management 2

Question 1

The Family and Medical Leave Act (FMLA) entitles eligible US employees to up to how many weeks of unpaid leave per year?

Accepted Answer

12 weeks

Answer

FMLA provides eligible employees at covered employers up to 12 weeks of unpaid, job-protected leave per year for qualifying family and medical reasons.

Question 2

In workforce planning, attrition refers to:

Accepted Answer

The gradual reduction of staff through resignations, retirements, or other departures

Answer

Attrition is the natural reduction of a workforce over time as employees leave voluntarily (resign, retire) without immediate replacement.

Question 3

A W-4 form is completed by employees to:

Accepted Answer

Tell their employer how much federal income tax to withhold from their pay

Answer

The W-4 (Employee's Withholding Certificate) allows employees to indicate their withholding allowances so the employer deducts the correct federal income tax.

Question 4

An exit interview is conducted to:

Accepted Answer

Gather feedback from departing employees to improve retention and workplace practices

Answer

Exit interviews collect candid feedback from departing employees about their experience, helping the organization identify and address retention issues.

Question 5

Which ADA provision requires US employers to make 'reasonable accommodations' for employees with disabilities?

Accepted Answer

Unless doing so would cause undue hardship to the employer

Answer

The ADA requires reasonable accommodations for qualified employees with disabilities unless the accommodation would impose an undue hardship (significant difficulty or expense) on the employer.

(COA) Certified Office Administration Practice Test

(COA) Certified Office Administration Practice Test

COA COA Human Resources & Personnel Management 2