COA COA Human Resources & Personnel Management 2 — Questions and Answers
Question 1: The Family and Medical Leave Act (FMLA) entitles eligible US employees to up to how many weeks of unpaid leave per year?
- 6 weeks
- 10 weeks
- 12 weeks (Correct answer)
- 16 weeks
Correct answer: 12 weeks
FMLA provides eligible employees at covered employers up to 12 weeks of unpaid, job-protected leave per year for qualifying family and medical reasons.
Question 2: In workforce planning, attrition refers to:
- The process of hiring new employees quickly
- The gradual reduction of staff through resignations, retirements, or other departures (Correct answer)
- A performance improvement plan outcome
- The training budget allocation process
Correct answer: The gradual reduction of staff through resignations, retirements, or other departures
Attrition is the natural reduction of a workforce over time as employees leave voluntarily (resign, retire) without immediate replacement.
Question 3: A W-4 form is completed by employees to:
- Report freelance income to the IRS
- Tell their employer how much federal income tax to withhold from their pay (Correct answer)
- Request FMLA leave
- Enroll in a 401(k) plan
Correct answer: Tell their employer how much federal income tax to withhold from their pay
The W-4 (Employee's Withholding Certificate) allows employees to indicate their withholding allowances so the employer deducts the correct federal income tax.
Question 4: An exit interview is conducted to:
- Determine final paycheck amounts for departing employees
- Gather feedback from departing employees to improve retention and workplace practices (Correct answer)
- Process the return of company property
- Update the departing employee's LinkedIn profile
Correct answer: Gather feedback from departing employees to improve retention and workplace practices
Exit interviews collect candid feedback from departing employees about their experience, helping the organization identify and address retention issues.
Question 5: Which ADA provision requires US employers to make 'reasonable accommodations' for employees with disabilities?
- Only if the accommodation costs less than $100
- Unless doing so would cause undue hardship to the employer (Correct answer)
- Only for employees hired after 1992
- Only for federal government employees
Correct answer: Unless doing so would cause undue hardship to the employer
The ADA requires reasonable accommodations for qualified employees with disabilities unless the accommodation would impose an undue hardship (significant difficulty or expense) on the employer.
Question 6: Onboarding is best described as:
- The process of terminating underperforming employees
- The structured process of integrating new employees into the organization (Correct answer)
- Annual benefits re-enrollment for existing staff
- The offboarding checklist for departing workers
Correct answer: The structured process of integrating new employees into the organization
Onboarding (also called organizational socialization) is the process through which new hires acquire the knowledge, skills, and behaviors needed to become effective team members.
COA COA Human Resources & Personnel Management 2
The Family and Medical Leave Act (FMLA) entitles eligible US employees to up to how many weeks of unpaid leave per year?