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Quality Assurance Program Flashcards

6 cards from real CNO practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

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  1. A nurse is completing their annual self-assessment as part of the CNO's Quality Assurance (QA) Program. This mandatory process, referred to as 'QA Every Day', consists of which two core components?

    Answer: Practice Reflection and development of a Learning Plan.

    The foundation of the CNO's annual QA Program for all nurses is 'QA Every Day', which requires nurses to engage in Practice Reflection to identify learning needs and then create a Learning Plan with goals to address those needs.

  2. A nurse has been randomly selected by the CNO for a Quality Assurance (QA) Assessment. What is the primary purpose of this component of the QA Program?

    Answer: To promote continuing competence and the quality improvement of a nurse's practice.

    The CNO states that the purpose of the QA Assessment is to promote nurses' continuing competence and quality improvement of their practice. It is a supportive process that may involve coaching and, if needed, remedial support, rather than a disciplinary measure.

  3. The CNO's requirement for all regulated health colleges in Ontario to establish and maintain a Quality Assurance Program is mandated by which legislation?

    Answer: The Regulated Health Professions Act, 1991 (RHPA)

    The Regulated Health Professions Act, 1991 (RHPA) requires all health regulatory colleges in Ontario, including the CNO, to establish and administer a Quality Assurance Program to ensure members practice competently and safely.

  4. A nurse develops a Learning Plan with two specific goals. Halfway through the year, the nurse's role changes, introducing new responsibilities and learning needs. Which of the following actions is most consistent with the principles of the QA Program?

    Answer: Reviewing and updating the Learning Plan to reflect the new learning needs.

    A Learning Plan is a dynamic document. The CNO encourages nurses to review their plan regularly and make adjustments to goals and activities as needed. The QA program is a continuous process, and the Learning Plan should evolve with the nurse's practice.

  5. When creating learning goals for a Learning Plan, the CNO recommends using the SMART goal-setting process. What does the 'A' in SMART stand for?

    Answer: Attainable

    The CNO recommends setting SMART goals, which stands for Specific, Measurable, Attainable, Relevant, and Time-limited. An attainable goal is one that can be realistically achieved based on the nurse's skill, resources, and area of practice.

  6. A nurse who has been selected for Part B (Practice Assessment) of the QA Assessment is required to submit their Learning Plan and complete a Code of Conduct practice activity. If the QA Peer Coach assesses the submission as unsatisfactory, what is a potential next step?

    Answer: The nurse may be directed to complete remedial support activities, such as meeting with a Peer Coach.

    The QA program is designed to be supportive. If a Peer Coach assesses a nurse's submission as unsatisfactory, the nurse may be directed to complete remedial support activities. This typically involves a mandatory meeting with a QA Peer Coach to discuss the practice reflection and ensure the nurse is practicing safely.

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Sources & references

Exam facts on this page (fees, format, dates, passing scores) are checked against these official sources; the date is our last check. Editorial policy

  1. cno.org — Test delivery, eligibility, fees, retake policy, score release, exam format, time limit, score validity, test dates, exam information · verified Oct 2026
  2. rexpn.com — Test delivery, time limit, fees · verified Oct 2026
  3. nclex.com — Time limit · verified Oct 2026